Shipping policy
Shipping Policy
Last Updated: June 30, 2026
Thank you for shopping with Hydra Care. We are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales or peak seasons, processing may take slightly longer.
Shipping Time
We currently ship across Pakistan.
Estimated delivery times:
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) are displayed during checkout before payment is completed.
- Any promotional free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available) so you can monitor your shipment.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
- Public holidays
- Weather conditions
- Courier service issues
- Remote delivery locations
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address and contact details are accurate before placing your order.
Hydra Care is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date. We will work with the courier service to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact us: